Arrival- we needed a van and got a Dodge SUV. We were in the car a lot and it was crowded. The car widows were messy with kid or dog prints so we are not sure it was properly cleaned during Covid times. Car only had 1/4 tank of gas, so that is how we returned it.
On departure, the agent was not at the location for our scheduled drop off time or able to give us a shuttle ride back to the airport. Uber cost $27.
Original vehicle we were to rent was not ready. When they finally did get it ready, the vehicle had a long crack across the windshield. They did not have another vehicle in our category so I had to pay extra to get a bigger vehicle with a better windshield.
“Easy to work with van rental place with great prices, needs 2 shuttles to get there though”
About AIRPORT VAN RENTAL:9.3/10
Getting to the AVR requires 2 shuttles - one shuttle to the remote rental depot and another shuttle to the rental office. That was more time consuming than I would like but I was impressed with AVR. Their process of renting was very smooth and not much time at all, there was a process of inspecting the van so that everyone knows what condition the van was in before. The van was in great condition and the return process took minimal time.
About QEEQ:10.0/10
I appreciated booking through Easyrentcars.com. The process was fast and a nice bonus was when the rental price got lowered and Easyrentacars.com automatically rebooked me at the lower price.
Very old van, almost 120,000 miles.
Van with bad suspension due to age and very rough and bumpy.
Very rude with customers.
Force customers to buy insurance or will not rent out the van, putting customers with no choices.
Limited to 1,200miles for a 9 days renting, and I paid almost $1,500
“The Large SUV ( GMC Yukon or similar as advertised ) turned up to be a Dodge Durango.”
About AIRPORT VAN RENTAL:5.0/10
The Large SUV ( GMC Yukon or similar as advertised ) turned up to be a Dodge Durango.
When I complained that it's a compleatly different class car I was told that it's a 7 passenger car as well. We were 3 adults, 2 kids, 2 carseats, ski, snowboards bags and luggage bags and simply couldn't fit everything in there as it wasn't big enough of the car.
They don't have any bigger SUV's in there.
Dodge Durango is a full size SUV and you can rent anywhere at a much better price.
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