I already purchased full insurance, but the staff tried to deceive me saying I hadn't bought third-party insurance and insisted I buy it on the spot. I stood my ground and checked the order, confirming I had indeed purchased it. Only then did they stop trying to scam me. I had booked a Jeep and arrived on time, but they told me there were no available cars and that I had no options but to take a Nissan. Only! One! Nissan! I asked if this was really acceptable.
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