Reserved a Mercedes C-Class early, but none were available on-site. The only option was an Audi A4. After driving for just 20 kilometers, the car displayed a low oil warning, forcing me to detour to buy oil, which delayed me for over an hour. The cost of the oil was reimbursed upon return, so keep the receipt.
First, after contacting them immediately about a brand new pair of sunglasses, they said it couldn't be found. I don't understand who would throw away sunglasses as trash? They kept saying they couldn't reach the rental company, which dragged on and on! Second, the car wasn't given to me with a full tank of gas, so I returned it with the same amount of fuel, but they still charged me for a full tank. I've rented cars many times, but this is the worst experience!!
The vehicle was very new. Excellent service without pushing extra services. Checkout was very quick.
About QEEQ:10.0/10
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