It's been over two months and the deposit still hasn't been refunded. They've been stalling, saying the UnionPay card refund process is slow. I clearly used a dual-mark card through the Visa channel in USD. After endless back-and-forth with them and their customer service via email, it was truly a terrible car rental experience!
“Good car but not much convenient flying in domestic”
About Europcar:8.0/10
Europcar counter is in the international terminal but we landed in domestic terminal.Therefore it was a little difficult to find the counter and had to walk a bit.
About QEEQ:9.0/10
It was good to show many choices of cars and providers. Easy to use.
It’s a very bad and terrible experience with europcar, we have to wait almost 2 hrs for pick up car, the car also dirty, old with a poor maintenance, low tires pressure that make us doubt in your service quality and security.
About QEEQ:10.0/10
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