“Ordering and picking the car perfect. Returning the car annoying and infuriating.”
About Buchbinder:10.0/10
It wasn't Buchbinder (they were bought by Europcar?).
Be careful in the return process because they will "find" you an invisible scratch that you will never be able to trace (like under the baggage hood) to charge you for handling and fixing fees.
The staff didn't seem friendly or proactive. When I asked why the car differed from my reservation, they responded that they didn't know because I booked online.
The staff pushed the insurance. I remember saying I already bought insurance, but perhaps I didn't fully understand the staff's explanation, leading to unknowingly purchasing expensive insurance. A costly lesson—everyone should be cautious!
They charged an extra €20 a day for using a MasterCard with UnionPay, which is unfair! Last year, the same card was not required to pay extra.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Buchbinder in Germany
a.ben tzur
-
-
-
-
View more >Genevieve
-
-
-
-
View more >Penelope Charley
-
-
-
-
View more >Lena Saxton
-
-
-
-
View more >Jean Coffey
-
-
-
-
View more >