There was no problem with the queue time. The main issue during the service was the insurance. Before departure, I had purchased full insurance on the Zuzuche website, but when I arrived at the local rental counter, I was informed it wasn't full insurance and had to pay over a hundred euros more. As tourists driving in a foreign country, we definitely choose to buy insurance, so I don't understand what the difference is between Zuzuche's full insurance and the car rental company's full insurance.
The young man at the airport branch was very nice and patient. My English is poor, but he used Google Translate to help me understand him. Since I had already purchased full insurance from the company, there was no push to buy additional insurance. It was a good experience.
Not very happy. We originally booked a Golf, but it wasn't available when we picked up the car. They suggested we take an Audi A3 and handed us 3-4 Audi keys, checking each one and saying the car was parked in a spot it couldn't get out of. Finally, they gave me a key with an S badge. The car didn't drive well. Only later did I realize it was a SEAT LEON.
About QEEQ:10.0/10
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