Very good from easy rent cars but horrible from Europecar

Everything was quick and convenient. I took pictures of a few blemishes prior to driving the car but this was unnecessary. A very good experience!

Price was good and the process worked as expected. A very good experience!

Had a GPS and we didn't even ask for one :)

Speed of collection was incredibly slow - and insufficient staff available to meet the demand - 45 minutes before anyone was able to start processing the collection.

We rent cars at least three times a year and has done so for many many years. It was more then ten years ago we had a worse experience then this. And then it was in an developing country. 1: Quirky que-system and non working mandatory self service stations 2: Pushy staff trying to scare, lie, and bluff you in to taking extra insurance. For instance saying they had never herd of insurances through credit cards. 3: Pushy staff trying to scare, lie, and bluff you by not telling you actual cost if car damaged or stolen. Instead of talking about actual cost of about 1500£ trying to scare you with 18000£. 4: Pushy staff trying to push the “hire-car-fuel-scam” 5: Pushy staff trying to push on you a more expensive car. Car, car return and everything else was very satisfying.

Thanks

Thank u