A very economical car hire that I would recommend to others
T.Cadden
Spain
Reviewed: Thu, Oct 10, 2019
About Record Go:8.7/10
The vehicle had some recorded bodywork damage. There were a number of smaller areas of damage, but when I pointed these out the staff said not to worry and that if there was an issue at drop off to show the relevant photographs.
The lady who check the car over at drop off was very pleasant and did not mention any of the minor damage I had been concerned about at pick up.
There was an unexplained additional fee that was taken from the fuel deposit.
About QEEQ:10.0/10
I have used Easyrentcars several times and find the site very easy to use and the response from the staff very helpful.
There are two issues: First, the vehicle condition. They initially gave me a reserved Jeep, but during inspection, I found that the tires were heavily damaged with uneven surfaces. When I started the engine, the tire pressure warning came on. They changed the car to a Yaris, which wasted time. Although the Yaris was new, it felt very light and unstable, which was disappointing, even though they said it belonged to the same category as the Jeep. Second, the fuel policy. Unlike other rental companies, they insisted on seeing my fuel receipt when returning the car. I refueled about 40 km away, and while the dashboard displayed a full 8 bars, they still claimed it wasn’t fully refueled and charged me a fuel penalty of about 25 euros. Today, I also received an email saying the fuel was short by 4.95 liters. Other companies only check the fuel gauge when returning the car, but this was the first time I encountered a company that verifies receipts and fuel station locations. Moreover, when I picked up the car, the dashboard also showed 8 bars. How could I know if the car was completely full when I got it? In any case, I won't rent from this company again.
“Good, with the exception of the rental office running on regular business hrs and not airport hrs”
About Record Go:9.0/10
excellent vehicle and service, only issue was that the office was not opened until 8AM, consequently we had to drop the vehicle off early, i.e., the night before, then taxi back to our hotel and taxi to the airport in the morning, at our extra cost and inconvenience.
El coche olía a tabaco.
Una puerta del coche estaba mal, hacía muchísimo ruido al abrirla/cerrarla. Muy incómoda durante todo el viaje.
El bus de cortesía que me debía llevar desde el aeropuerto hasta recordgo, tardó 25 minutos
About QEEQ:8.0/10
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A very economical car hire that I would recommend to others
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