I arrived 4 hours early and asked the staff if it was possible to pick up the car earlier. They recommended an Audi and even though I asked twice, they said it was the same price. However, upon returning the car, I was charged over 300 euros more. The staff in Madrid confirmed that the price had increased.
I want to highlight this issue: I reserved an automatic car, but when I arrived at the store they told me only manual cars were available. Fortunately, I can drive a manual, otherwise, my trip would have been ruined! Driving a manual car on European hills is extremely dangerous!! The language barrier added to the frustration as the store didn't offer a partial refund. It took two months to resolve it through the app after returning home!! If I had known this would happen, why would I book so early? I had already paid in full, and they didn't reserve the car for me! It's really poor service.
Exelente, tanto la atención del personal como la calidad del auto entregado.
About QEEQ:10.0/10
muy buena
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