“Great Price and vehicle, poor pickup and return.”
About YESAWAY:6.0/10
The confirmation stated that there was a parking shuttle. I called Yesaway and was instructed to take green bus to shuttle. Once we got there we were stranded. Called several times and took awhile to get an answer on how to get there (language barrier). Finally was told to take Uber or taxi. Family waited on side of road while I got car. Process took almost an hour. When returning vehicle, Was told to call when almost there so Uber could be ordered, which I did. They said they’d order it when we got there. Arrived 10 min later and doors were locked. Waited 10 min outside. Returned vehicle and Uber was ordered but only held 3 of 5 in our party. They ordered another which got lost and the last two in our party arrived 45 min later and we almost missed our flight. We arrived to return the car 1 hr 45 min before flight and this shouldn’t have happened.
About QEEQ:9.0/10
Price was good and dropped slightly after booking.
The staff was very helpful. When I returned the car , I was running late to get to the airport due to LA traffic and the staff got me to the airport very quickly! The customer service was wonderful !
About QEEQ:10.0/10
It was easy to rent and I didn’t get a price decrease because I purchased at the lowest price.
“Customer service was amazing. Such friendly staff. Loved it. Will rent from them again!”
About YESAWAY:9.0/10
Customer service was amazing. Such friendly staff. Loved it. Will rent from them again!
About QEEQ:10.0/10
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Customer Service
Very satisfied with experience.
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