The staff were positively brilliant. Car rental companies have a very bad reputation but I could not speak more highly of the staff there. They were so incredibly friendly and helpful. She even gave my daughter a little toy! I will definitely be renting from them again.
About QEEQ:10.0/10
Booking online was very easy. I was quite worried as we were driving in Japan and did not speak the language but it did not make any difference, it was all seamless.
The service was unprofessional, the store was hard to find, and even though they created a group chat early on, the instructions were unclear. The store was messy and dirty, it felt like being in Mexico.
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