Overall, it's pretty good, but the car pickup process took quite a while. It took about 40 minutes to complete the procedures and another 20 minutes to pick up the key from the back. However, the return process was quick, and there were no unexpected charges. I forgot to bring my physical Chinese driver's license this time, but I successfully picked up the car using the translated version of my electronic driver's license from the 12123 app. Photos of the Chinese driver's license are not accepted, so I advise everyone to be mindful and always carry the physical driver's license whenever possible.
Everything was good, except the condition of the car. The side mirror adjustment switch fell off as soon as we tried to used it and the shocks absorber make loud noise the whole trip.
The rental company is a well-known international brand and the service is good, but the efficiency is somewhat low. Initially, they gave us a Nissan Qashqai with a leaking tire. Later, they upgraded the vehicle, which caused a bit of a delay.
The process was very efficient, both pickup and return were quick, but the car provided was an old model without a rearview camera, which was less convenient.
Very satisfied. The staff at the car rental service were exceptionally friendly. I don’t speak English, but they were very enthusiastic about helping me.
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