Better than expected. The car has American-style features, including collision warning and a backup camera, though it lacks rear parking sensors. However, this doesn't affect usage as parking lots are spacious, and you can just drive straight in head-on.
I originally booked the cheapest car category, but ended up getting a Grand Cherokee. It's really huge... However, it drives very well. Even on winding mountain roads at a speed of 70-80 km/h, it inspires great confidence.
The Budget SFO branch had a long queue, but one staff member (an elderly Asian man) was working very slowly, taking over 30 minutes with one customer while 20 people waited behind. This was very frustrating. The young man who assisted me was quite fast though.
The waiting time was too long. The staff spent an excessive amount of time talking to customers without making progress. I waited in line for over an hour.
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