No Toyota CH-R available on-site, most likely reservations for this model will get a Nissan JUKE instead. Advantage: Automatic hybrid vehicle, fuel consumption within 5 liters per 100 kilometers.
I booked a car the night before for pickup the next morning. Initially, I was worried that in Europe, you couldn't get a car without booking at least a week in advance, but it turns out I was overthinking. The car was almost brand new, with just over 3,000 kilometers on it and purchased about six months ago. The service staff didn’t charge any additional fees, including for cross-border driving. SIXT, for example, charges 15 euros per day for that, but here it was completely free. There was no mileage limit for the car, and the whole process was worry-free. I paid a 300-euro deposit.
1. When booking through Zuzuche, I purchased full insurance from the car rental company, but at the time of pickup, the rental company claimed there was no insurance and asked us to cancel it and repurchase their own insurance. After confirming for a while, we found that the printed paperwork actually included full coverage collision and theft insurance with zero deductible. It seems the rental company just wanted us to buy extra insurance, which made the experience quite unpleasant. In the end, we didn't buy additional insurance, but they added a 5-euro daily roadside assistance fee. Since the car pickup process had already delayed us for two to three hours, we didn't press the issue further. 2. I reserved the CLA 200 category, but the vehicle received was a CLA 180. This was understandable as they belong to the same category. 3. If crossing borders, you need to pay an additional 2.5 euros per day at the time of pickup. 4. Before returning the car, I deliberately refueled it, but they still deducted over 30 euros for refueling and service fees from the pre-authorized payment. This was a poor experience, and I haven't been able to get the money back yet.
“Very smooth, fair and reasonably priced booking for a replacement car that I did not enjoy.”
About Europcar:8.0/10
They actual car's performance was below expectations. Terrible to drive, difficult to park, as there are very limited features in this GM.
Previously I had been given a T-Cross, and another time a Kasqar with the same booking. Both cars a dream to drive. Rather NO GM for me again! Thanks
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View more >2. I reserved the CLA 200 category, but the vehicle received was a CLA 180. This was understandable as they belong to the same category.
3. If crossing borders, you need to pay an additional 2.5 euros per day at the time of pickup.
4. Before returning the car, I deliberately refueled it, but they still deducted over 30 euros for refueling and service fees from the pre-authorized payment. This was a poor experience, and I haven't been able to get the money back yet.
D.Brinkman
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