Overall service is acceptable. The price of the Mercedes-Benz V is relatively high. However, after switching to a Volkswagen, the price difference was not refunded.
Initially booked a 7-seater, but were given a 9-seater on the day, which felt too large for us. Parking was very difficult in Switzerland. Additionally, the fuel tank was only 3/8 full when we received the car, but we were required to return it with a full tank.
The pickup and drop-off process was quick, the car was in great condition, and the rental price was more affordable than other companies. Overall, it was a good experience. Recommended.
The store did not provide any explanation about the vehicle. They just handed over the keys and let us go. There was a dispute about the fuel level upon return. The VW Polo kept showing a tire pressure issue, but there was no actual problem.
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