The waiting time in line was too long, and the service attitude was average!
1. The booked car was a Lynk & Co 01, but they provided a Tiguan diesel version instead—they actually don't have Lynk & Co cars at all.
2. Picking up the car 50 minutes earlier resulted in being charged for an entire extra day. The staff only asked if we wanted to pick it up early but didn’t mention the additional full-day charge!
3. The parking lot is quite far from the office and hard to locate. The pickup instructions posted by the office were inaccurate; we had to guess our way through and spent a long time finding it. 4. No proof or receipt is given when returning the car. Be sure to keep evidence like parking tickets, the parking location, and photos of the fuel level to avoid disputes later. 5. The return queue was long, and the actual return time is calculated based on when they receive the keys, which might lead to extra charges. Keep proof of when you arrived at the office.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Felix Hume
-
-
-
-
View more >The waiting time in line was too long, and the service attitude was average!
1. The booked car was a Lynk & Co 01, but they provided a Tiguan diesel version instead—they actually don't have Lynk & Co cars at all.
2. Picking up the car 50 minutes earlier resulted in being charged for an entire extra day. The staff only asked if we wanted to pick it up early but didn’t mention the additional full-day charge!
3. The parking lot is quite far from the office and hard to locate. The pickup instructions posted by the office were inaccurate; we had to guess our way through and spent a long time finding it.
4. No proof or receipt is given when returning the car. Be sure to keep evidence like parking tickets, the parking location, and photos of the fuel level to avoid disputes later.
5. The return queue was long, and the actual return time is calculated based on when they receive the keys, which might lead to extra charges. Keep proof of when you arrived at the office.
Car hire Brands Ranked In Massy
Pay for Car Rentals with Crypto