No need to queue, got the car quickly. Returning it was easy too, just drop off the key and you’re done. Very convenient, great value for money. Highly recommended.
This car rental involved picking up the vehicle in Sydney and returning it in Melbourne, so I will describe it in sections.
Vehicle usage: The MG ZS is a 1.5L naturally aspirated car with decent power. However, it slightly lacks when overtaking. The trunk can comfortably fit two 28-inch suitcases and one 20-inch suitcase. The features are also satisfactory.
Please refer to the pickup and drop-off instructions below!!
Follow-up: Due to discrepancies in the pickup and drop-off times between me and the rental company, they charged me for an extra day. Fortunately, I had photo evidence to support my case. RentRent’s customer service was excellent and resolved the issue perfectly. Therefore, I strongly advise everyone to take photos of the rental and return times—this is very important!
The salesperson was new and not very familiar with the procedures. Kangaroos in Australia often jump onto the road, and I saw at least seven or eight kangaroo carcasses by the roadside. Unfortunately, I also hit one this time. There was no warning about the kangaroo issue or any reminder to purchase full insurance. Secondly, the explanation of the car rental company's basic insurance was unclear. It seemed to cover damages under $25,000, but in reality, costs under $25,000 are the driver's responsibility.
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View more >Vehicle usage: The MG ZS is a 1.5L naturally aspirated car with decent power. However, it slightly lacks when overtaking. The trunk can comfortably fit two 28-inch suitcases and one 20-inch suitcase. The features are also satisfactory.
Please refer to the pickup and drop-off instructions below!!
Follow-up: Due to discrepancies in the pickup and drop-off times between me and the rental company, they charged me for an extra day. Fortunately, I had photo evidence to support my case. RentRent’s customer service was excellent and resolved the issue perfectly. Therefore, I strongly advise everyone to take photos of the rental and return times—this is very important!
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