Autostrad, Dubai International Airport - Terminal 1 Arrival Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Autostrad - Dubai International Airport - Terminal 1 Arrival Information, Car hire Instructions & Policies

Address

Car Rental Lounge, Terminal 1 Arrival, Dubai International Airport

Telephone

+97142245040 / +971504587061,+971508673831,+971566821494,+971565445208

Pick-up Instructions

The Autostrad - Dubai International Airport - Terminal 1 Arrival car hire location is in terminal

You can walk to the counter of Autostrad - Dubai International Airport - Terminal 1 Arrival car hire.

The office is located at the airport, you can walk there directly or call +97142245040. There is a parking fee of 50AED required to pick up at Dubai Airport, which will be collected by the counter.

Drop-off Instructions

Return the vehicle to the airport parking lot according to the instructions of the staff. There is a parking fee of 50AED required to drop off at Dubai Airport, which will be collected by the counter.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 99 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

GCC Driving License

GCC Nationals, which includes the countries of Bahrain, Kuwait, Oman, Saudi Arabia and UAE， must provide their valid GCC Driving Licence.

Original driving licence + UAE IDP

Customers from the following countries can drive in the United Arab Emirates without an International Driving Permit (IDP): Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Great Britain, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Romania, South Africa, Spain, Sweden, Switzerland and United States of America.All other customers must present a valid International Driving Permit together with their national driver's licence at the time of the rental.

Original driving licence + UAE Embassy Authentication

For Korean, Japanese, Turkish and Greek nationals an approved translation of their Driving Licence done by the relevant Embassy or Mission is required

For local renters, you need to bring:

Full Driving License issued in United Arab Emirates

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

AED 25/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AED 20/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AED 20/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Oman	AED 420 per rental

It is possible for the customer to cross Oman via Al Ain Mezyad border, additional charge will be 420aed for OMAN NOC valid for 7 days. However, customers will have to buy Oman insurance from the border.To proceed with Oman NOC, customers will need to provide a copy of the passport's first page and both sides of your driver's license at the time of car pickup.

Must-not:

Taking rental cars to following countries is not allowed:
Qatar, Saudi Arabia, Jordan, Egypt

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

AED 3000-5000 for Nissan- Altima-benzin-otomatik,Vauxhall Corsa Automatic Or Similar,Jac S3+,Toyota Corolla,Kia Picanto,Skoda Octavia,

AED for Infiniti Q50 3.0 Lt,Nissan Patrol Titanium,

AED for Jac S3+,

AED for Mg Hs,Kia Stonic,

AED 3000-5000 for Jac S4,Mg Hs,Hyundai I30,Kia Stonic,Mg Rx5,Infiniti Q50 3.0 Lt,Rabdan One,Volvo Xc60,Nissan Patrol Titanium,

AED 3000-5000 for other car models.

Theft Insurance Excess differs by car model:

AED for Nissan- Altima-benzin-otomatik,Vauxhall Corsa Automatic Or Similar,Toyota Corolla,Kia Picanto,Skoda Octavia,

AED for Infiniti Q50 3.0 Lt,Nissan Patrol Titanium,

AED for Jac S3+,

AED for Mg Hs,Kia Stonic,

Third Party Liability Insurance Excess differs by car model:

AED 3000-5000 for Nissan- Altima-benzin-otomatik,Vauxhall Corsa Automatic Or Similar,Jac S3+,Toyota Corolla,Kia Picanto,Skoda Octavia,

AED for Infiniti Q50 3.0 Lt,Nissan Patrol Titanium,

AED for Jac S3+,

AED for Mg Hs,Kia Stonic,

AED 3000-5000 for Jac S4,Mg Hs,Hyundai I30,Kia Stonic,Mg Rx5,Infiniti Q50 3.0 Lt,Rabdan One,Volvo Xc60,Nissan Patrol Titanium,

AED 3000-5000 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 km from Dubai Airport

44 km from Dubai World Central - Al Maktoum International Airport

Railway Stations

3.2 km from Al Qiyadah Station

3.6 km from Dubai Healthcare City Station

3.6 km from Creek Station

Hotels

3.8 km from Lotus Grand Hotel

49.6 km from Bab Al Shams Desert Resort and Spa

Other Landmarks

5.7 km from Al Bastakiya

6.6 km from Heritage Village

9.7 km from The Dubai Fountain

FIND ME A CHEAP RENTAL

Leaflet

Map view of Autostrad Store Location

coordinates: 25.2491133 55.3520971

Guest Reviews

Total points： 7.7 / 10 Good

Vehicle condition: 0.4
Vehicle cleanliness: 0.1
Spaciousness: 0.0
Counter staff: 0.4
Pick-up location: 0.1
Drop-off location: 0.1
Pick-up time: 30-60 mins
Drop-off time: 10-30 mins

Peter Wallace
Dubai
8 /10 Very good
Reviewed: Tuesday, April 1, 2025
Pretty good. Registration at the airport counter and car pickup at the parking lot counter. Both required some waiting time. The vehicle condition was average, and there was no upselling. Remember to take photos and videos when picking up the car. Upon returning the car, a slight scratch was found on the tailgate, but luckily I had video evidence proving it was already there when I picked up the car. Everything else went smoothly. Around a week after returning the car, the pre-authorization for toll fees was canceled.
Read More >
M.Adel
Dubai
6.7 /10 Average
Reviewed: Tuesday, April 1, 2025
I received another car which I didnot request with less experience. Beside car have a bad smell.
Read More >
Astrid Owen
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Overall, the car rental service is good with high efficiency and a friendly attitude. I'm just not sure about the deposit refund process.
Read More >
Tiffany Carl
Dubai
8 /10 Very good
Reviewed: Tuesday, April 1, 2025
Very satisfied
Read More >
Rita Galsworthy
Dubai
8 /10 Very good
Reviewed: Tuesday, April 1, 2025
Satisfactory service
Read More >
Alan Harry
Dubai
6 /10 Average
Reviewed: Tuesday, April 1, 2025
Had to wait almost an hour in line to get the car
Read More >
Lou Zangwill
Dubai
8 /10 Very good
Reviewed: Tuesday, April 1, 2025
Everything was good, but the final deduction of the deposit (including speeding fines and airport parking fees) was not notified in advance, leaving me confused and anxious. Ultimately, it was through QEEQ that I received a written breakdown of the charges.
Read More >
Joseph Pater
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
The service was okay.
Read More >
Ingram Mackintosh
Dubai
4 /10 Average
Reviewed: Tuesday, April 1, 2025
Mediocre experience, had to wait a long time for the car, and the car provided was quite different from the one booked.
Read More >
Duncan Leacock
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Very satisfied
Read More >
Benedict Buck
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
It's acceptable.
Read More >
Cedric Flynn
Dubai
4 /10 Average
Reviewed: Tuesday, April 1, 2025
It took 1.5 hours to pick up the car. With a kid and feeling exhausted, we had to wait there. The other rental companies nearby had plenty of staff and quick service, but Autoatrad was extremely slow, which made the experience very unpleasant.
Read More >
Paul Jerome
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Very satisfied. The car was new and comfortable to drive.
Read More >
Brandon Ivan
Dubai
8 /10 Very good
Reviewed: Tuesday, April 1, 2025
It's acceptable.
Read More >
Chloe Roland
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Satisfied, the service attitude is very good, they are very friendly.
Read More >
Natalie Springhall
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Overall satisfactory
Read More >
Amelia Joel
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Good
Read More >
Ruby Micah
Dubai
6 /10 Average
Reviewed: Tuesday, April 1, 2025
Fair, but the working pace is quite slow
Read More >
Newman Herbert
Dubai
8 /10 Very good
Reviewed: Tuesday, April 1, 2025
Except for the additional driver fee of 25 AED per day plus VAT, everything else was pretty good.
Read More >
Arvin Ben
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
The pickup was relatively quick and smooth. The vehicle was very clean and tidy.
Read More >
Todd Pansy
Dubai
6 /10 Average
Reviewed: Tuesday, April 1, 2025
There was a counter in the airport hall where the procedures were handled quickly, but they did not inform me of the specific car model. I chose an SUV COMPACT, but they gave me an SUV SMALL, which is a completely different category.
Read More >
Paul Jerome
Dubai
2 /10 Poor
Reviewed: Tuesday, April 1, 2025
The car pickup location is not within the airport but in a desolate parking lot outside. There were hidden charges when returning the deposit, including a 50 Dirham airport parking fee, which was only refunded after I filed a complaint.
Read More >
Wanda Copperfield
Dubai
6 /10 Average
Reviewed: Tuesday, April 1, 2025
The rental company's efficiency is extremely low.
Read More >
Madeline Surrey
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Excellent
Read More >
Rodney Elsie
Dubai
6 /10 Average
Reviewed: Tuesday, April 1, 2025
Average
Read More >
Tobey Dorothy
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Very good
Read More >
Penelope Charley
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Overall satisfied, and the price is very reasonable. However, I suggest improving the renewal terms, as extending by one day costs three times the original rate.
Read More >
Wordsworth Alcott
Dubai
6 /10 Average
Reviewed: Tuesday, April 1, 2025
The car pickup process was quite slow, taking at least 40 minutes for paperwork. Returning the car was faster. They switched my car to a JAC S3; I'm not sure which model is better. Paid 52.5 AED for parking fees. Refunds take a month and I'm unsure if there will be further charges.
Read More >
Adair Jonson
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
The staff were very friendly and patient
Read More >
Anonymous
Dubai
8 /10 Very good
Reviewed: Tuesday, April 1, 2025
Their rental system is strange and I have never tried it before, as the car is operated using a tracking card and there are fees on it when the car is delivered, and the experience will not be repeated.
Read More >
A.Siegl
Dubai
7 /10 Good
Reviewed: Tuesday, April 1, 2025
Die Wartezeit ab Mietbeginn dauerte ca. 45 Minuten, da der Wagen nicht bereitgestellt war und erst betankt werden musste. Ärgerlich.
Read More >
Ogden Bill
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
The service attitude was excellent.
Read More >
Astrid Owen
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Pickup and return were both quite fast, and the vehicle inspection during pickup was thorough. Areas with previous scratches were clearly marked in advance.
Read More >
Barry Bobby
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
The service was excellent and satisfying.
Read More >
Janice Christy
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
It's acceptable.
Read More >
Elva Nathaniei
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Very satisfied.
Read More >
Alva Arabella
Dubai
2 /10 Poor
Reviewed: Tuesday, April 1, 2025
I strongly advise fellow travelers visiting Dubai not to rent from this company. It's better to choose reputable global chains. 1. They lure customers with seemingly low prices but impose many hidden charges, including deliberately charging for not returning the car with a full tank and exorbitant airport parking fees. 2. Their cars claim to be able to cross borders for self-driving trips, but in reality, due to current policies, some countries won't allow you to pass. Contact immigration authorities yourself instead of trusting the rental company—I was stopped at the border. At the time, I wondered why only their cars could cross, but later found out I was deceived. 3. They charged over 500 AED on my credit card, including many completely fabricated items, with some charges reaching absurd levels. It's best to choose a reputable global chain rental company to avoid these post-rental headaches and unnecessary frustration.
Read More >
Violet Haggai
Dubai
2 /10 Poor
Reviewed: Tuesday, April 1, 2025
As someone who has rented cars across five continents, I strongly advise everyone to avoid this rental company. Their car return inspection process is exactly the same as the schemes of rental companies in Sanya, forcing me to bear significant losses. Of course, if you don't mind inspecting the car for twenty minutes under 45-degree heat in Dubai, you might still consider it.
Read More >
Douglas Bunyan
Dubai
2 /10 Poor
Reviewed: Tuesday, April 1, 2025
Extremely dissatisfied! So many hidden charges! It's terrifying—rental cost was 833 RMB, but hidden fees ended up being over 5000 RMB.
Read More >
Winni Veblen
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Overall, quite satisfied. Just waiting to see how the deposit refund goes.
Read More >
Andrew Robinson
Dubai
6 /10 Average
Reviewed: Tuesday, April 1, 2025
The rental was inexpensive, but the service attitude during pickup and return was problematic. I rented an SUV but was given a Nissan, which was very new and I was satisfied with the vehicle. However, the staff attitude was poor, maybe because there were too many people and they were overwhelmed.
Read More >
Quintion Noel
Dubai
8 /10 Very good
Reviewed: Tuesday, April 1, 2025
The condition of the car was excellent; it was a new car with only around 1700 kilometers driven. Unfortunately, I made a mistake by selecting the wrong return date, which led to paying extra for an additional day. Still, the price offered by the QEEQ platform was the most competitive.
Read More >
Hedy Michelson
Dubai
6 /10 Average
Reviewed: Tuesday, April 1, 2025
Rented a car for 4 days. The platform mentioned there would be a Chinese contract, but there wasn’t one! Aside from the fees prepaid on the platform, an additional 120 AED was charged onsite, claimed to be taxes, but it felt excessive. It’s unclear how much extra will be charged during pickup, as the platform couldn’t provide an answer and said it depends on the onsite process. I might consider renting directly onsite in the future.
Read More >
Daphne Lattimore
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Although I waited for quite a while, everything went smoothly. I'm just not sure about the follow-up charges.
Read More >
Mona Lou(ie)
Dubai
4 /10 Average
Reviewed: Tuesday, April 1, 2025
Unreasonable charges applied repeatedly without explanation. Deductions were made even without any violations, and no reasons were provided.
Read More >
Aries Becky
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
No hidden charges, smooth and friendly communication.
Read More >
Ted Margery
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
I chose this local rental company because of the high ratings. They upgraded us to an MG, which was in great condition, easy to drive, and equipped with CarPlay and a rearview camera.
Read More >
Alger Constance
Dubai
8 /10 Very good
Reviewed: Tuesday, April 1, 2025
The car was in excellent condition and very new.
Read More >
Yvette Haydn
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Very satisfied.
Read More >
Anna Zechariah
Dubai
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Very satisfied
Read More >
Sebastian Acheson
Dubai
4 /10 Average
Reviewed: Tuesday, April 1, 2025
Pros: The location is right at the airport exit, making it very easy to find. The rental process was quick, and the car was relatively new. We rented it for 11 days, and overall there were no major issues. However, the car's audio system was terrible, which might be due to the Nissan Kicks itself. Cons: First, I suspect the car might have been in an accident before. The trunk door was full of glass shards, and after driving on bumpy roads, the glass shards scattered all over the trunk. This also caused the rear-view camera to be misaligned, which almost led to a collision while reversing. These were minor issues, though. Second, we planned to cross the border from the UAE to Oman, traveling from Dubai to Abu Dhabi on the 5th and then from Abu Dhabi to Oman on the 8th. To do this, we needed an NOC document for border clearance. The rental office at the airport told us to come to the airport location between 3-6 PM on the 5th to collect the document and pay the fee. They said it had to be processed at their location and needed two days to prepare. I specifically emphasized that we would cross the border on the 8th and return on the 13th, not the 5th and 12th. On the 5th, when I arrived at the airport, I expected to pick up the document and leave quickly. However, the staff seemed clueless as if they had forgotten, and told me to wait 10 minutes. In the end, I waited 30 minutes. The airport parking fee is calculated by the minute; after 40 minutes, it cost me 80 RMB. Fine, I let that slide. But on the 8th, when I was preparing to cross the border, I discovered that the document was issued with the wrong dates—5th to the 12th instead of 8th to the 13th. I had a booked hotel reservation for the 13th, so I had to find the rental company in Abu Dhabi to correct the document. This not only delayed my trip by an entire day, but I also found out that I could have processed the border clearance document at any branch, not necessarily the airport. Not only was the document issued incorrectly, but I also had to unnecessarily pay for airport parking. To make matters worse, when I modified the document in Abu Dhabi, the staff told me it only takes 30 minutes to issue it. So why did I waste two days earlier? This is ridiculous. I will also post this experience on Xiaohongshu to help others avoid this trap!
Read More >
Cliff Connie
Dubai
4 /10 Average
Reviewed: Tuesday, April 1, 2025
Advantages: The location is right at the airport exit, making it very easy to find. The rental process is quick, and the car was fairly new. I rented it for 11 days, and overall, it worked well with no major issues. However, the sound system was quite poor, which might be a problem inherent to the Nissan Kicks itself. Disadvantages: First, I suspect the car might have been in an accident. The trunk door was full of shattered glass, which shook all over the trunk when driving on bumpy roads. Additionally, the rearview camera video was tilted because of this, almost causing me to scrape the car while reversing. But these were minor issues. Second, we planned to cross the border from the UAE to Oman—on the 5th, we traveled from Dubai to Abu Dhabi, and on the 8th, we would head to Oman—so we needed the rental company to issue an NOC document for border crossing. The airport rental location staff told us to come back on the 5th between 3-6 pm to pick up the document and pay the fee. They insisted it had to be done at this location and mentioned the document would take two days to process. I specifically emphasized that our border crossing would happen on the 8th and return on the 13th, not crossing on the 5th and returning on the 12th. On the 5th, when I arrived at the airport, I thought it would be straightforward to collect the document and leave, but the staff looked puzzled, as though they had forgotten. They asked me to wait 10 minutes, but it ended up taking half an hour. Since airport parking fees are calculated minute-by-minute, I was charged 80 RMB after 40 minutes. This was frustrating, but what was worse was that on the 8th when I was preparing to cross the border, I discovered the documents had the wrong dates—listed as crossing on the 5th and returning on the 12th. Since I had hotel bookings for the 13th, I had to find a local rental office in Abu Dhabi to get the documents corrected. Not only did this delay my itinerary by an entire day, but I also learned that the border-crossing documents can be processed at any rental office, not just the airport location. Adding to the frustration, Abu Dhabi staff told me the correction only takes half an hour. So what was the point of the two-day wait I was told before? This was completely misleading. I’ll be posting about this on Xiaohongshu to help others avoid this pitfall!
Read More >
Ira Julia
Dubai
8 /10 Very good
Reviewed: Tuesday, April 1, 2025
Overall, it was quite good, but when traveling to Oman for border crossing procedures, we had to return to the airport, which temporarily altered our plans for the day. It took at least an hour and a half to obtain the NOC certificate, forcing us to pay an additional parking fee of 40 dirhams, which was indeed puzzling.
Read More >