Overall good experience but could be improved (eurocar). Booking was very straight forward and easy.
T.M.
United Arab Emirates
Reviewed: Thu, Aug 29, 2019
About Europcar:7.3/10
Car was not ready by the time we got to the counter (delayed on landing).
The tolls in Dubai were a bit of a surprise as this was not made clear on pickup.
About QEEQ:8.0/10
It was a good experience and would recommend it others!
Do not buy the so-called insurance from Zuzuche, they won't cover any claims! I submitted a police report but got no response. The app either crashes or freezes. If the business continues this way, they might as well become a scam platform! It would make money faster!
The time taken to serve each customer is too long. They should be doing this fast to allow the customers to leave the airport after the long or short flight.
I really dont know were to start from!!! I booked a car on easyrent cars company europcars. I was very very dissapointed with the staff who were running the europcars at Dubai airport.
Me my husband and my 2 year old toddler were exhauseted due to the lateness of flight wen walked into europcars 3 staff memebers were free doing nothing besides talking to eacother 1 was in process of serving a customer we waited their for 45 mins and we did not get served my husband approached a stff member 3 Times and he was told wen we call u then come to the desk they were so rude and so unprofessional at the end we walked out due to the wait. So then we booked a car from HERTZ they were very polite and we got a car whithin 10mins.
Like: New vehicle. Dislike: Fuel was not filled full. As a result very difficult to return same fuel level
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Overall good experience but could be improved (eurocar). Booking was very straight forward and easy.
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View more >Dislike: Fuel was not filled full. As a result very difficult to return same fuel level