The car rental company I chose this time was excellent, with prompt service, no hidden charges, and no upselling of additional services. Overall, very satisfied.
There was no Chinese service at all. Due to flight reasons, we postponed the pick-up time by one day after communicating with the rental service in advance. Even though the car rental agreed to the change, it still took two hours to complete the pick-up process.
Counter staff were very thorough and helpful. Location of counter was easy to find and car was waiting nearby. Car was relatively high mileage (20k kms) but clean and performed well. Return process was very helpful and efficient
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