Had a great time booking and renting with Budget. But please bear in mind that safety comes first.
Richard B
United States
Reviewed: Fri, May 27, 2022
About Budget:7.0/10
It was a great car. Steady and comfortable. There were lots of scratches here and there. Also the car wasn't totally cleaned when picked up, which I'm ok as there was a notice informing of water shortage in Santa Fe. The only downsides, which are actually quite grave are...
1. The front tires are totally worn out. I always have to continually remind myself of the safety risk it poses to my wife and daughter as passengers. I wouldn't drive a car with such tires back in Malaysia.
2. Not only the front tires were worn out, all the tires weren't properly inflated. Half way on the way to bandelier at some obscure roads, the tire warning lighted up. I had a hard time looking for gas stations that provide air pump as most were out of order.
Budget should place safety as the highest priority. We are talking about human lives here.
About QEEQ:9.0/10
Qeeq is wonderful. The price reduction guarantee is a life saver. Keep it up Qeeq.
Reply by Qeeq: We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to examine their cars more carefully. Thank you for your feedback. We look forward to serving you better next time.
I originally booked the cheapest car category, but ended up getting a Grand Cherokee. It's really huge... However, it drives very well. Even on winding mountain roads at a speed of 70-80 km/h, it inspires great confidence.
“Was almost unable to rent due to booking internationally”
About Budget:8.0/10
I was told that I would be unable to rent the car because I had made an international booking and didn't have a international drivers license. I have a US drivers license, even though I reside in England. This was extremely frustrating and almost resulted in me not being able to hire the car. Upon booking, I saw a list of acceptable IDs, which included a US drivers license. The manager sorted it out, luckily, and I was able to hire the car after all. But I had an extremely negative experience with the person at the counter and whatever policy she was referring to seemed totally absurd. Why would I need an international driver's license if I had a US one?!
“Awful. Charged for add'l insurance TWICE because the company was not familiar with Easyrentcars.com.”
About Budget:7.7/10
Pretty awful. The building was run-down, and there were approximately 50 people in line ahead of me. There was no air-con and it was very hot outside. The woman at the counter was very rude and almost did not accept my reservation because I purchased it in NZD. She gave me a "free" upgrade after I refused the offer to pay for one, and the vehicle I received repeatedly gave me a "low oil" warning - scary to drive!
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Had a great time booking and renting with Budget. But please bear in mind that safety comes first.
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