Their attitude was mediocre and standard. They tried to sell me insurance. When I refused, they didn't push further, but their attitude immediately worsened. The downside is that after returning the car, I only received a simple handwritten receipt. There's been no email regarding any charges, and I am currently in contact with the rental company for resolution.
They were incredibly meticulous about damages. There was a very small scratch on the front fender, and they documented it and reported it to the manager for a fee. I recorded a video when picking up the car, but I didn't notice that spot and skipped over it. I've rented from Enterprise, Budget, Avis, and Europcar before, and none of them inspected the car like this. It's obvious they're trying to rip off customers.
I couldn't find the store at the airport because the rental company didn't even go by that name. This ultimately wasted 3 hours of my time. They then told me they would switch my booking to another company and refund the difference, but the difference was never refunded. They also said I was forced to buy some kind of pandemic insurance. This situation is clearly the rental platform's fault as they didn't verify properly, leaving the consumer to bear the responsibility. It's been two months, and I'm still waiting for my money back. This is truly disgusting. I hope you go bankrupt soon, and I hope you encounter someone harsher than me so you suffer immensely. This whole company is shameless.
Overall, the service was great with a good attitude. They provided service in English. The car was very clean at pickup, and the return inspection was very simple. Highly recommend, they don't scrutinize too much.
Overall service was good, with English support. The car was very clean at pickup and the return inspection was very simple. Recommended, as they don't check thoroughly.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Natividad Harrison
-
-
-
-
View more >Christine Duncan
-
-
-
-
View more >Renata Oliver
-
-
-
-
View more >Zenobia Oscar
-
-
-
-
View more >Eartha Malthus
-
-
-
-
View more >Molly Ann
-
-
-
-
View more >Car hire Companies AT Rome Fiumicino Airport, FCO
Pay for Car Rentals with Crypto