Pretty good overall. I've rented several times, so I know how to find it easily now. The first time was quite troublesome, though. I had to ask people to find it.
Solamente, que tuve que buscar hospedaje la noche que se hizo la reservación, que porque según tenían que pasar 6 horas desde que se hizo la reserva hasta el momento que se recogería el automóvil.
About QEEQ:10.0/10
Excelente la facilidad para realizar la compra y reserva del vehículo, con ese detalle del tiempo de 6 hrs para entrega del vehículo, lo cual generó en que tuviera que buscar hospedaje por esa noche, lo cual no estaba presupuestado.
I had booked an MG ZS gasoline SUV, but was given a DS4 hybrid car. It has two engines with no explanation of how the hybrid system works, which resulted in extremely high fuel consumption. Additionally, the car had less than 20,000 kilometers on it, but halfway through driving, the ARG system issued a maintenance warning, and navigation directed me to a repair shop. This made me, as the driver, very anxious, especially on the highway, creating serious safety concerns and affecting the quality of the trip. For safety reasons, I only traveled on toll roads and avoided smaller roads, which significantly increased my expenses. Their store's phone was always unreachable, so I had to contact them through the rental platform, which made the overall experience uncomfortable and unsatisfactory.
Quick and efficient. After doing the online check-in, the process was much faster. Upon arrival, I directly picked up the car keys. The car had no issues during return and was fully charged. I asked the staff and dropped the keys into the key box. However, a few days later, the €200 deposit was not refunded, and I was charged more than €800 for unknown reasons.
The overall service was quite good, but there were two issues during the return: 1. The address provided by you showed an error when searched on Google Maps; 2. Possibly because of my limited language skills, the navigation was too difficult, and I mistakenly thought the pickup location was the return point. Later, when handing over the keys, I showed the parking photo to the staff, who informed me that I had parked in the wrong place. After moving the car to the new location he provided, there was even a fender bender at the parking lot exit!
The worst rental experience ever, I strongly do not recommend this company. I had a reservation to pick up the car at 9:30 PM, but arrived at the counter at 9:25 PM. There was no staff available, which ultimately led to me being unable to pick up the car. I had to book another car separately, which also caused issues. The next day, I approached the company's staff and explained that I arrived on time the night before but found no one at the counter. The staff blatantly lied, claiming they were at the counter until 9:30 PM and blamed me for the issue, refusing a refund. In the end, I was forced to compromise.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Tiffany Emma
-
-
-
-
View more >Merry Lawson
-
-
-
-
View more >F.Ayala
-
-
-
-
View more >Elsie Agnes
-
-
-
-
View more >Frederica Anne
-
-
-
-
View more >Todd Pansy
-
-
-
-
View more >Earl David
-
-
-
-
View more >Shirley James
-
-
-
-
View more >Lisa Betty
-
-
-
-
View more >Deirdre Bartlett
-
-
-
-
View more >Beryl Wollaston
-
-
-
-
View more >Evangeline Den(n)is
-
-
-
-
View more >Ingrid Fox
-
-
-
-
View more >Ted Margery
-
-
-
-
View more >York Murray
-
-
-
-
View more >Dunn Raphael
-
-
-
-
View more >Bernard Sara(h)
-
-
-
-
View more >Hardy Malachi
-
-
-
-
View more >Norton Simpson
-
-
-
-
View more >Reginald Thoreau
-
-
-
-
View more >Car hire Brands Ranked In Paris
Pay for Car Rentals with Crypto