The experience this time was excellent! I've been using QEEQ for many years and have never encountered any issues. For this business trip, I chose to pick up the car at the train station and return it at the airport. The entire process was very smooth. Driving in Paris is indeed challenging, but I didn't face any major problems. Remember to park in secure lots with proper security for safety! The most surprising part was that the car rental company provided a Lexus RX450, and it was a pleasure to drive. Fuel costs for the two days were only around 30 euros, with a driving distance of roughly 100 kilometers.
It mainly depends on the staff. The girl handling the car return was efficient, while the guy during pickup was slow like an old lady. The car was an XC60 T6 RECHARGE top model with Harman Kardon audio.
The rental company seems to be trying to overcharge. I purchased all the insurance through Zuzuche but didn’t buy the company’s own insurance. When I returned the car, they purposely caused trouble and made me pay nearly 200 euros more. Additionally, during the negotiation process, they claimed I returned the car late, saying that the time spent negotiating meant I had not yet returned it. This was completely unreasonable, and they charged me for an extra half-day rental.
The car return location at Charles de Gaulle Airport has changed to the T2F parking lot. We circled around the airport several times but couldn't find the correct spot until we called the car rental company for help. When renting the cars, the staff told us both vehicles (same model Peugeot 5008) required diesel. In reality, one needed diesel while the other required 95-octane gasoline. Nobody informed us of this, and it wasn’t indicated on the fuel caps. This led to us refueling incorrectly and being charged over 20,000 yuan.
The price was very cheap and cost-effective. I originally booked a Ford Edge, but when picking up the car, they replaced it with a Renault seven-seater hybrid SUV, which was very fuel-efficient. Returning the car was extremely difficult to figure out; I highly recommend locating the return area in advance. It took me an hour and a half circling the airport to find the drop-off spot.
The reserved time was not honored, and I had to wait over two hours to get the car. When expressing dissatisfaction to the counter staff, they even threatened to cancel the order. Their attitude was very rude.
I picked up the car a few minutes early, but they charged me several dozen euros extra without notifying me. I only discovered this issue when I checked the pricing myself.
Average experience, not highly recommended. The car was dirty with multiple damages, which I had already pointed out during pickup. After returning the car, the rental company still tried to charge me for damages. Their internal processes are poorly managed, leading to a bad experience. I suggest thoroughly checking the vehicle and taking photos or videos of any damage in advance to inform the rental company.
We rented two identical Peugeot 5008 cars, one needing diesel and the other requiring gasoline. Before departure, we specifically asked the staff what type of fuel to use, and she said 'all diesel,' which completely misled us. After refueling the gasoline car with diesel, it broke down, and we ended up paying over 20,000. This couldn't even be covered by the insurance. We feel utterly deceived.
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